Step 12: Get some feedback

iStock_000009455024XSmall.jpgAs your project develops, you might want to check its progress with your target group and stakeholders. Getting regular feedback will bring you the following benefits:

  • help you gain valuable information from the perspective of your target group or stakeholders
  • help to alert you to difficulties or problems that you are not aware of
  • help you refine project steps and interventions

Timing and frequency of getting the feedback: this can be done at any implementation stage of the projects, for example at key milestones. It can also be done seperately whenever you feel there is a need for it due to some important events/modifications in the project.

 

Key Instructions: 

1. Decide on the best way to get feedback, including both dedicated feedback sessions and other events where you can get feedback.

2. Select key stakeholders to get the feedback from (Use Tool: Active collection of feedback to help you select key stakeholders).

3. Consider making use of unsolicited feedback (comments that you recieve through personal contacts, checking the local media, forums on your website, or throught hearsay).

4. Structure the feedback you have received (Use Tool: Active collection of feedback).

5. Decide on what should be changed in your project in the light of the received feedback.